Dapta AI
All-in-one AI voice and text agents built for SMB sales automation
- Category
- Chatbots & Assistants
- Pricing
- Free tier (2K credits); paid plans from $99/mo, up to $1,499/mo for enterprise-scale credits and support
- Best for
- Dapta suits small and mid-sized businesses — particularly home services, law firms, real estate agencies, and small education providers — that get a steady flow of inbound leads or calls they currently can't respond to fast enough, and want a single no-code platform to automate that response across phone, text, and WhatsApp.
- Official site
- dapta.ai
- Last updated
- August 2026
Dapta is a conversational AI platform aimed squarely at small and mid-sized businesses that need to stop missing inbound leads and speed up follow-up, without building anything custom. Its core pitch is a no-code agent builder ('Dapti') that lets a non-technical operator describe what they need — an AI receptionist, a lead qualifier, a debt-collection caller, an HR candidate screener — and get a working voice or text agent connecting to their existing CRM and calendar. The company markets heavily around home services, law firms, real estate, education, and SaaS, publishing named case studies (a Miami university, a Denver HVAC company, a law firm) rather than only abstract feature claims.
What differentiates Dapta from broader agent-builder platforms is its channel breadth (voice calls, SMS, and WhatsApp calls/texts under one roof) combined with a single credit-based currency that powers all of them, plus an unusually large native integration catalog (300+ tools) alongside API/webhook access and a dedicated MCP (Model Context Protocol) endpoint for developers who want to extend it. It positions itself against point solutions like standalone AI receptionists or single-channel chatbot tools by promising 'do more with fewer tools.'
Dapta suits small and mid-sized businesses — particularly home services, law firms, real estate agencies, and small education providers — that get a steady flow of inbound leads or calls they currently can't respond to fast enough, and want a single no-code platform to automate that response across phone, text, and WhatsApp. It's a weaker fit for larger enterprises needing complex multi-department call routing, teams that want fully transparent flat-rate pricing instead of a credit system, or buyers who require independently verified third-party reviews (G2/Capterra) before purchasing, since none currently exist for Dapta.
Key features
AI Voice Agent
Places and answers phone calls with a natural-sounding AI voice to qualify leads, answer FAQs, and book appointments directly into the user's calendar.
AI Text Agent / SMS
Automates text-based follow-up sequences, nurturing and re-engaging leads who don't answer calls, and logging outcomes back to the CRM.
WhatsApp AI Calls & Agents
Extends both the voice and text agents to run natively inside WhatsApp, a heavily used channel for many of Dapta's SMB and Latin America-adjacent customers.
AI Notetaker
Automatically transcribes and summarizes calls so teams get a searchable record without manual note-taking.
No-code agent builder (Dapti)
Lets users describe an agent in plain language and get a configured AI employee (receptionist, lead qualifier, collections specialist, HR screener, etc.) without writing code.
300+ native integrations + API/MCP
Connects to CRMs (HubSpot, GoHighLevel, Salesforce get dedicated integration pages), calendars, and other business tools, plus supports custom API/webhook connections and an MCP endpoint for developers.
Campaigns
Runs outbound multi-touch sequences (calls, texts) targeting lead lists, aimed at reducing the 5-minute lead-response window that drives conversion.
Industry solution templates
Pre-built configurations for education (student engagement), law firms (intake), real estate, home services (job booking), SaaS (demo/onboarding automation), and debt collection.
Pricing breakdown
Free
- 2,000 credits
- 1 agent
- 2 flows
- 1 user
- 1 workspace
Pro
- 100,000 credits
- Unlimited agents
- Unlimited flows
- 5 users
- 5 workspaces
- Email and chat support
- 10GB database storage
Scale Up
- 500,000 credits
- Unlimited agents, flows, users
- 25 workspaces
- Fully assisted onboarding
- Priority chat support
- 4 sessions/mo of 1:1 tech implementation
- 20GB database storage
Prime
- 1.5M credits
- Unlimited agents, flows, users
- 70 workspaces
- Fully assisted onboarding & implementation
- Dedicated account manager
- Access to a solutions engineer
- WhatsApp/Slack live-support group
- 50GB database storage
Pros and cons
Pros
- Generous, genuinely usable free tier (2,000 credits, 1 agent) rather than a time-limited trial, so prospects can test real voice/text agent behavior before paying
- Covers voice, SMS, and WhatsApp under one credit system, avoiding the need to buy and connect a separate tool for each channel
- 300+ native integrations plus CRM-specific automation pages for HubSpot, GoHighLevel, and Salesforce reduce setup friction for teams already on those platforms
- No-code builder plus published industry templates (law, real estate, home services, education, HR, debt collection) shorten time-to-first-agent for non-technical teams
- Named, detailed case studies (university admissions, HVAC company, law firm) with specific claimed outcomes rather than only generic testimonials
- 24/7 support claim with sub-3-minute response time commitment stated on the homepage
Cons
- Pricing jumps sharply between tiers — Pro at $99/mo to Scale Up at $499/mo is a 5x jump, which can leave growing teams stuck between too little and too much capacity
- Credit-based billing means the effective cost per call/text isn't transparently stated anywhere on the pricing page, making budgeting harder to predict than a flat per-seat or per-call price
- No G2, Capterra, or verifiable Trustpilot rating was found during this research, so buyers can't cross-check the vendor's own testimonials against independent review data
- Workspace and user limits (1 workspace on Free, 5 on Pro) may be restrictive for agencies or multi-location businesses that want to test with more than one client/site early
- Heavy emphasis on SMB/home-services use cases means less evidence of fit for larger, more complex enterprise sales orgs
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Compare →Frequently asked questions
How do Dapta's credits work and how far do they go?
Credits are consumed by every AI interaction — a call, a text message, a chatbot reply. The Free plan includes 2,000 credits/month; Pro includes 100,000 for $99/mo; Scale Up includes 500,000 for $499/mo; Prime includes 1.5 million for $1,499/mo. Exact credits-per-call/text ratios aren't published on the pricing page.
Is there a genuinely free plan, or just a trial?
Dapta has a standing Free plan ($0/mo) with 2,000 credits, 1 agent, 2 flows, and 1 workspace — not a time-limited trial — alongside a separate promotional offer of 2,000 free credits on signup.
What CRMs and tools does Dapta integrate with?
It has dedicated native integrations for HubSpot, GoHighLevel, and Salesforce, plus a claimed 300+ native tool integrations and support for custom API and webhook connections, along with an MCP endpoint for developer-built extensions.
Can Dapta actually make outbound sales calls on its own?
Yes — its AI Voice Agent product places and answers calls, engages leads in natural conversation, qualifies them, and can book appointments directly, which it also extends to WhatsApp voice calls.
Do I need to sign a contract?
Free and Pro plans are listed as self-service monthly payments; Scale Up and Prime are also billed monthly but include premium/dedicated support, suggesting no long-term contract is required to start, though enterprise terms may vary by negotiation.
Do I need coding skills to build an agent?
No — Dapta's builder ('Dapti') is designed to let a non-technical user describe the agent they want in plain language and have it configured automatically.
Ready to try Dapta AI?
Head to the official site to explore pricing and start a free trial where available.
Visit Dapta AI →