Customer Support

AI business calling app with virtual numbers, call summaries and CRM sync

TalkEasy is GrowEasy's dedicated calling product - a virtual business phone number with AI call handling, automatic call summaries, missed-call automation and a team call-performance dashboard, built for sales teams that don't want to mix personal and business calls.

Pricing Pro ₹999/month + GST, including 3 hours of daily talktime (additional hours ₹49/hour); Enterprise custom pricing with unlimited talktime and integrations.

AI-powered customer service built natively for Shopify ecommerce

Gorgias is an ecommerce customer experience platform that unifies email, chat, social, SMS, and voice into one helpdesk inbox, with an AI Agent that autonomously resolves order and support questions using live store data.

Pricing Starter $10/mo (50 tickets) up to Advanced $900/mo (5,000 tickets); AI Agent billed separately at $0.90-$1.00 per resolution; Enterprise custom

Enterprise conversational AI for customer service and messaging

LivePerson's Conversational Cloud is an enterprise platform that unifies AI chatbots, live agents, and messaging across web, voice, and channels like WhatsApp and Apple Messages, automating and analyzing large-scale customer conversations.

Pricing Custom quotes only across Bronze, Silver, and Gold tiers; enterprise contracts commonly range from roughly $40K to $110K+ per year

Enterprise AI agents for support, now part of Zendesk

Ultimate builds custom conversational AI agents that automate customer service across chat, messaging, and email in 100+ languages. Acquired by Zendesk in March 2024, it now ships as Zendesk AI Agents.

Pricing No public self-serve pricing; custom enterprise quotes via Zendesk, billed per automated resolution ($1.50-$2.00) on top of a Zendesk Suite subscription

Controllable AI customer service across every channel

Kommunicate is an AI agent platform for customer service automation that lets support teams build, deploy, and control AI agents across web, mobile, WhatsApp, Telegram, and Instagram with built-in human handoff.

Pricing 30-day free trial; Starter $40/mo, Professional $200/mo, custom Enterprise (annual billing saves roughly 15-20%)

No-code AI agents for web, WhatsApp, and Instagram

Chatling lets businesses build and deploy AI agents trained on their own website, documents, and knowledge base to automate customer support and lead generation across web, WhatsApp, and Instagram, with a unified live chat inbox.

Pricing Free tier (200 AI credits); Starter $25/mo, Growth $75/mo, Scale $295/mo (monthly; ~15-17% cheaper billed annually)

Turn your documentation into an AI support and sales agent

DocsBot AI trains custom chatbots on a company's own documentation, help center, and files using an agentic RAG pipeline, then deploys them to answer support and sales questions across widgets, helpdesks, and APIs.

Pricing Free plan; Personal $49/mo, Standard $149/mo ($124/mo billed annually), Business $499/mo ($299/mo billed annually), custom Enterprise

AI agents that answer only from your own content

Wonderchat is an AI chatbot trained on a company's knowledge base that answers customer questions with cited sources, escalates to humans when unsure, and integrates with existing helpdesk and CRM systems for support and sales.

Pricing Free tier (~10 resolutions/mo); Basic $124/mo, Scale $417/mo (billed annually), Enterprise from $1,499/mo

AI-assisted help desk and ticketing software for fast, organized customer support

BoldDesk is a help desk and ticketing platform from Syncfusion that centralizes customer conversations, automates ticket routing, and layers AI features on top such as ticket summarization, response suggestions, and knowledge-base search. It is built for support teams that want a full-featured, modern ticketing system without steep enterprise pricing.

Pricing Free plan for small teams with limited agents; paid Standard and Premium tiers billed per agent per month; Enterprise tier with custom pricing for larger deployments and advanced controls. A free trial is available on paid plans.

AI-powered enterprise search and generative answering for support, commerce, and workplace

Coveo is an enterprise relevance platform that uses machine learning to unify search, recommendations, and generative AI answering across hundreds of content sources. It powers case deflection and agent assist for customer support teams, personalized product discovery for ecommerce, and internal knowledge search for employees.

Pricing Custom, quote-based enterprise pricing sold as an annual SaaS subscription; cost depends on product line (Service, Commerce, Workplace), traffic volume, and number of content sources. No public self-serve tiers.

AI-powered product support automation built for hardware and electronics brands

Mavenoid is an AI support platform purpose-built for hardware, electronics, and connected-device companies, guiding customers through interactive troubleshooting flows, setup, and repair or return decisions. It combines conversational AI with visual, step-by-step diagnostic trees to resolve device issues without always requiring a human agent.

Pricing Custom, quote-based pricing (not publicly listed); typically sold as an annual B2B contract based on ticket/interaction volume, with optional add-on services like flow building and translation management.

No-code AI chatbot trained on your own content to handle customer support

My AskAI lets businesses build a custom AI chatbot in minutes by pointing it at their website, help center, or uploaded documents, with no coding required. The resulting assistant can answer customer questions, capture leads, and escalate to a human when needed, embedded directly on a website or app.

Pricing Free plan available (1 AI agent, 100 conversations/month); paid plans start around $19.99/month (Hobby), scaling to $79/month (Pro) and $299/month (Business), with custom Enterprise pricing for unlimited usage and SSO.

Custom AI chatbot builder trained on your website and business content

Webbotify lets businesses create a custom AI chatbot by scanning their website, uploading documents, or connecting help center content, producing an assistant that can answer visitor questions and support customers around the clock. The chatbot is embedded via a simple script and can be styled to match a brand's look and feel.

Pricing Free trial available; paid plans are tiered by number of chatbots, training sources, and monthly message volume, typically starting at an affordable small-business price point and scaling to higher usage tiers, with custom pricing for large-volume deployments.

Zendesk's autonomous AI agents that resolve customer service tickets end to end

Zendesk AI Agents is Zendesk's built-in AI capability that autonomously understands, triages, and resolves customer service conversations across channels using a company's existing help center and ticket history. It works alongside human agents inside the Zendesk platform, handling repetitive resolutions automatically and escalating complex cases with full context.

Pricing Bundled into or available as an add-on to Zendesk Suite plans (Suite plans start around $55/agent/month); AI Agents capability is typically priced as an additional package or usage-based resolution fee on top of a base Zendesk subscription, with exact costs quoted by Zendesk sales.

A flat-rate AI phone agent that answers, books, and reschedules patient calls around the clock

MedReceptionist is an AI voice agent built for medical, dental, and wellness practices that answers incoming calls 24/7, books and reschedules appointments directly in the practice's EHR, and follows up by SMS.

Pricing Flat $349/month per practice (not per provider), discounted to $249/month when bundled with the vendor's MedSiteAI website product, with a 14-day free trial and no long-term contract.

Enterprise translation that routes every message to the right AI engine

Language I/O plugs into Salesforce, Zendesk, ServiceNow and similar platforms to translate live chats, tickets, emails and knowledge articles in 150+ languages, aimed at enterprise support teams in regulated industries.

Pricing Pricing is entirely custom and quote-based, structured as volume bands (roughly Starter, Mid-Market and Enterprise usage tiers) rather than published per-seat or per-word rates.

AI agents that answer customers, book appointments, and follow up — by voice or chat.

XTOPIA builds retrieval-augmented AI agents that businesses deploy on WhatsApp, phone lines, and websites to handle customer service, scheduling, and lead follow-up, using a company's own data instead of generic chatbot scripts.

Pricing XTOPIA offers free trial credits for new accounts, a paid starter tier from roughly RM 500/month (about $110 USD) with pay-as-you-go credit top-ups, and custom-quoted enterprise plans for higher volume — most tier details beyond the entry price aren't published and require contacting sales.

AI phone agents that answer, qualify, book, and follow up for service businesses

Lacy.ai is an AI phone agent platform that automates inbound and outbound calls for home service and B2B service companies, turning every call into a structured, CRM-connected business action rather than just a resolved conversation.

Pricing Plans start from $499/mo, covering deployment, workflow setup, optimization credits, and CRM integrations. Full tier breakdown and per-minute/usage details are not published; you need to contact sales or book a demo for a quote.

A fast, no-frills AI chatbot builder for websites, WhatsApp, Slack and Discord

Owlbot lets you turn a website, a folder of PDFs, or a batch of docs into a customer-facing chat agent in a couple of minutes, then deploy it as a website widget or into WhatsApp, Slack, Discord, or your own app via API. It's built around speed of setup rather than depth of configuration, so it suits small teams that want a working support bot fast more than teams that need fine-grained workflow control.

Pricing Paid plans start at $19/mo (Starter: 1 chatbot, 2,000 msgs/mo, 500k-word knowledge base). Small Business is $39/mo (5 chatbots, 5,000 msgs/mo, 2.5M-word knowledge base, API access, white label) and Enterprise is $59/mo (10 chatbots, 10,000 msgs/mo, function calling). Annual billing gives roughly 2 months free. No free tier, but no credit card is required to start a trial.