Customer Support

AI-powered customer service built natively for Shopify ecommerce

Gorgias is an ecommerce customer experience platform that unifies email, chat, social, SMS, and voice into one helpdesk inbox, with an AI Agent that autonomously resolves order and support questions using live store data.

Pricing Starter $10/mo (50 tickets) up to Advanced $900/mo (5,000 tickets); AI Agent billed separately at $0.90-$1.00 per resolution; Enterprise custom

Enterprise conversational AI for customer service and messaging

LivePerson's Conversational Cloud is an enterprise platform that unifies AI chatbots, live agents, and messaging across web, voice, and channels like WhatsApp and Apple Messages, automating and analyzing large-scale customer conversations.

Pricing Custom quotes only across Bronze, Silver, and Gold tiers; enterprise contracts commonly range from roughly $40K to $110K+ per year

Enterprise AI agents for support, now part of Zendesk

Ultimate builds custom conversational AI agents that automate customer service across chat, messaging, and email in 100+ languages. Acquired by Zendesk in March 2024, it now ships as Zendesk AI Agents.

Pricing No public self-serve pricing; custom enterprise quotes via Zendesk, billed per automated resolution ($1.50-$2.00) on top of a Zendesk Suite subscription

Controllable AI customer service across every channel

Kommunicate is an AI agent platform for customer service automation that lets support teams build, deploy, and control AI agents across web, mobile, WhatsApp, Telegram, and Instagram with built-in human handoff.

Pricing 30-day free trial; Starter $40/mo, Professional $200/mo, custom Enterprise (annual billing saves roughly 15-20%)

No-code AI agents for web, WhatsApp, and Instagram

Chatling lets businesses build and deploy AI agents trained on their own website, documents, and knowledge base to automate customer support and lead generation across web, WhatsApp, and Instagram, with a unified live chat inbox.

Pricing Free tier (200 AI credits); Starter $25/mo, Growth $75/mo, Scale $295/mo (monthly; ~15-17% cheaper billed annually)

Turn your documentation into an AI support and sales agent

DocsBot AI trains custom chatbots on a company's own documentation, help center, and files using an agentic RAG pipeline, then deploys them to answer support and sales questions across widgets, helpdesks, and APIs.

Pricing Free plan; Personal $49/mo, Standard $149/mo ($124/mo billed annually), Business $499/mo ($299/mo billed annually), custom Enterprise

AI agents that answer only from your own content

Wonderchat is an AI chatbot trained on a company's knowledge base that answers customer questions with cited sources, escalates to humans when unsure, and integrates with existing helpdesk and CRM systems for support and sales.

Pricing Free tier (~10 resolutions/mo); Basic $124/mo, Scale $417/mo (billed annually), Enterprise from $1,499/mo