Sofy
AI testing agents that write, run, and fix tests across mobile, web, API, and enterprise apps
- Category
- Coding & Development
- Pricing
- AI Agent plans from $49/mo (100 tests/mo); Pro $249/mo (500 tests/mo); Enterprise custom. Separate real-device testing plans (Automate/Live) start at $749/mo billed annually
- Best for
- Sofy is best suited for QA and engineering teams — particularly those testing consumer mobile apps or large enterprise systems like SAP and Microsoft Dynamics 365 — who want to eliminate scripting from test creation and reduce the ongoing maintenance burden of flaky, script-based test suites.
- Official site
- sofy.ai
- Last updated
- August 2026
Sofy is a no-code test automation platform, originally built around mobile app testing on real physical devices, that has expanded into a broader suite of "AI testing agents" covering web, API, mobile, performance, security, and enterprise ERP testing (SAP, Microsoft Dynamics 365). The core pitch is that teams describe what they want tested in natural language, and Sofy's AI agents generate, execute, and maintain the resulting tests — including self-healing behavior that automatically adapts test scripts when the underlying application's UI changes, which is traditionally one of the most expensive maintenance burdens in test automation (flaky, break-prone Selenium/Appium scripts).
Sofy differentiates itself from code-based frameworks like Selenium and Appium by removing scripting entirely (prompt-based test creation, no coding expertise required) and from generic no-code testing tools by combining a built-in real-device cloud, AI-driven failure/root-cause analysis, and dedicated enterprise ERP test agents in one platform. It's used by companies including Amazon, Microsoft, Alight, AllTrails, Careem, and SeaWorld, and holds a SOC 2 badge referenced on its site. Sofy currently runs two overlapping pricing structures: a newer, lower-cost "AI Agents" task/credit-based tier aimed at broader self-serve adoption, and its older enterprise-grade real-device-minutes plans (Automate & Live) aimed at teams needing heavy real-device testing volume under annual contracts.
Sofy is best suited for QA and engineering teams — particularly those testing consumer mobile apps or large enterprise systems like SAP and Microsoft Dynamics 365 — who want to eliminate scripting from test creation and reduce the ongoing maintenance burden of flaky, script-based test suites. It's a strong fit for teams without deep in-house automation engineering expertise who still need CI/CD-integrated, real-device test coverage. It's a weaker fit for teams that need highly customized, code-level control over test logic, or budget-constrained teams that can't justify $749+/month annual contracts for full real-device testing (though the newer $49-$249/mo AI-agent tier lowers that bar somewhat).
Key features
Natural-language test authoring
Testers write functional tests in plain English rather than code; Sofy's AI translates the description into an executable, maintainable test.
Self-healing test automation
When an application's UI changes, Sofy automatically detects the change and adapts the existing test path instead of failing outright, reducing manual test maintenance.
Real device cloud
Tests run on physical iOS and Android devices (not just emulators) in Sofy's device lab, with parallel session limits scaling by plan tier.
AI failure analysis agent
Performs root-cause analysis and pattern recognition on test failures, aiming to auto-debug issues instead of leaving engineers to sift through raw logs and screenshots.
CI/CD integration
Plugs into GitHub Actions, GitLab, Jenkins, and Azure DevOps so testing agents run automatically as part of the deployment workflow.
Enterprise ERP test agents
Dedicated pre-built testing agents for SAP (Concur, HCM, CRM) and Microsoft Dynamics 365 (Finance, Sales, Service, Business Central, Customer Insights), validating domain-specific workflows like payroll, lead-to-cash, and expense approval.
Performance and DSAT security testing
Built-in load/stress testing with response-time and scalability analysis, plus AI-driven dynamic security (DSAT) testing including vulnerability scanning and compliance checks.
JIRA and Slack integration
Connects testing workflows and results directly into existing team tools like JIRA (for bug/issue tracking) and Slack (for notifications), fitting into current processes rather than replacing them.
Pricing breakdown
Starter (AI Agents)
- Up to 100 test runs/month
- Access to testing agents
- Test data support
- Scheduled test runs
- Unlimited users
Pro (AI Agents)
- Up to 500 test runs/month
- Everything in Starter
- Up to 10 hours dedicated onboarding support
- Priority support
- Advanced analytics
- Local environment access
Enterprise (AI Agents)
- Dedicated account manager
- Up to 100 hours of support
- Custom agent changes
- Bring your own AI subscription
- Premium support and dedicated CSM
Starter (Real Device / Automate & Live)
- 3,500 real device minutes
- 3 parallel device sessions
- CI/CD integration
- Unlimited users
- 3 months of hyper-care onboarding (training + first 25 test cases)
Professional (Real Device / Automate & Live)
- 8,000 real device minutes
- 6 parallel device sessions
- Dedicated device options
- Custom device configurations
- Shared CSM
Pros and cons
Pros
- Genuinely no-code test creation lets QA testers and even non-technical team members build automated tests without learning Selenium/Appium scripting.
- Self-healing tests directly target the biggest ongoing cost of traditional test automation — constant script maintenance as UIs change.
- Owning its own real-device cloud (100+ physical devices) removes the need to separately pay for and integrate a device farm like BrowserStack alongside a testing framework.
- Enterprise ERP agents for SAP and Dynamics 365 are a genuinely differentiated capability — most generic AI testing tools don't offer pre-built domain coverage for these systems.
- Reviewers consistently cite responsive, hands-on customer support and onboarding (hyper-care program) as a strength, unusual for a self-serve SaaS testing tool.
- Two-tier pricing (lower-cost AI-agent credits vs. higher-cost real-device-minute plans) gives smaller teams a lower-cost entry point than the legacy enterprise plans alone would allow.
Cons
- Multiple G2 reviewers flag pricing as high relative to other testing tools in the market, particularly the legacy real-device plans starting at $749-$1,999/mo under annual contract.
- Some reviewers report slower test execution/runs and note the minute-based pricing on real-device plans can feel limiting for heavier usage.
- No-code automation has documented edge-case limits — reviewers note it doesn't yet handle every corner case that hand-written code-based tests can, especially for highly custom logic.
- Sofy was originally mobile-first; while web, API, and agentic capabilities have been added, some reviewers still note gaps when non-mobile test steps are required.
- Having two parallel pricing structures (task-based AI agent credits vs. real-device-minute enterprise plans) can make it unclear up front which plan actually fits a given team's testing needs.
- Occasional slowdowns during test case recording on certain devices have been reported, though the vendor says this is being actively addressed.
What reviewers say
Sofy's G2 reviews are consistently positive on ease of use, time savings, and access to real devices, spanning reviews from 2021 through late 2023. The most repeated criticisms are around pricing (perceived as high for the value) and occasional slow test execution, rather than core functionality.
Frequently praised
- Saves significant developer/QA time versus writing manual test cases
- No-code, drag-and-drop test creation is accessible to non-engineers
- Real device support (including Bluetooth-connected physical devices) and responsive, hands-on customer support
Frequently criticized
- Pricing perceived as high compared to other testing tools in the market
- Test runs can be slow at times
- Limited customization capabilities compared to code-based frameworks, and historically limited coverage for non-mobile (web) test steps
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Compare →Frequently asked questions
Does Sofy require any coding to create tests?
No — Sofy is a no-code platform where tests are created via natural language / drag-and-drop, without writing scripts in Selenium, Appium, or similar frameworks.
What platforms can Sofy test?
Sofy covers mobile (iOS/Android on real devices), web, API, performance, and security (DSAT) testing, plus dedicated enterprise agents for SAP and Microsoft Dynamics 365 modules.
How much does Sofy cost?
Sofy has two pricing tracks: a lower-cost, task-based 'AI Agents' plan starting at $49/mo for up to 100 test runs (Pro at $249/mo for 500 runs), and a legacy real-device-minutes plan (Automate & Live) starting at $749/mo billed annually for 3,500 device minutes. Enterprise pricing on both tracks is custom.
Is there a free trial?
Yes — Sofy offers a free trial with full platform access and no credit card required.
What does 'self-healing' testing mean in Sofy?
When the application under test changes (e.g., a button moves or a UI element is restyled), Sofy's AI automatically detects the change and adjusts the existing test path instead of the test simply failing, reducing the need for manual test maintenance.
Does Sofy integrate with CI/CD pipelines and issue trackers?
Yes — Sofy integrates with GitHub Actions, GitLab, Jenkins, and Azure DevOps for CI/CD, and with JIRA and Slack for issue tracking and notifications.
Ready to try Sofy?
Head to the official site to explore pricing and start a free trial where available.
Visit Sofy →